Tuesday, April 27, 2021

In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

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Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365

TGI Friday's popular and rapidly-growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits of their innovative growth strategy include lower costs, easier access to data, and better insight.

eBook: Intelligent Economies: AI's transformation of industries and society

Discover what hundreds of senior executive survey respondents from around the world think about artificial intelligence and how its use transforms industries. Read the Microsoft-sponsored report from The Economist Intelligence Unit to learn how people are using AI to make the production and distribution of goods and services more intelligent. You'll also see how optimistic industry leaders are about AI and how it:  •Contributes to financial benefits.  •Transforms economies and jobs. •Encourages growth and productivity.

View: eBook: Intelligent Economies: AI's transformation of industries and society

Analytics & AI solution video

This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. 

Monday, April 26, 2021

The AI-enabled future

This article from Forbes explores Cognilytica's four-part AI enabled vision of the future. In that vision, there are four main areas in which AI will impact our future lives: the way we work, the way we live, the way we experience the world and our interactions with each other, and the relationship we have with data.

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Tuesday, April 20, 2021

Deepen and engage customers with AI

Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!

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Our approach to responsible AI

This video highlights six important principles Microsoft considers before pushing their AI products to production.

Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.

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Allstate transforms the customer experience with Azure AI

This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.

Monday, April 19, 2021

The power of AI comes with a powerful responsibility

This blog article from Microsoft discusses how AI has the potential to transform the future of work, and it is critical that businesses foster a culture that includes everyone as they incorporate AI strategies.   The biggest potential that AI holds is its ability to help us work together to tackle our toughest problems and it requires the shared responsibility to think about not just what AI can do, but what it should do.

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Tuesday, April 13, 2021

Drive innovation with insights: engage customers, empower employees, and transform business solutions

Drive innovation with insights to engage customers, empower employees, and transform business solutions.

View: Drive innovation with insights: engage customers, empower employees, and transform business solutions

Employ flexible, open hybrid cloud solutions and transform customer engagement ​

Keep up to date on cloud solutions to transform customer engagement. Subscribe now.

View: Employ flexible, open hybrid cloud solutions and transform customer engagement ​

How the Atlantic is preserving published history with Azure AI

The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.

Monday, April 12, 2021

Solution overview video

This video highlights the benefits and features of using the Modernize .NET Microsoft solution to find lightning fast innovation, elastic scalability, cost savings, and better performance.

Tuesday, April 6, 2021

Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

View: Intelligent, Trusted, Flexible

3 fundamentals for a successful hybrid cloud

Learn how to manage infrastructure more easily, innovate faster, and improve security using the hybrid cloud. Read this one-pager to get guidance on using three fundamentals to create your hybrid cloud strategy: networking, identity and access management, and security.

View: 3 fundamentals for a successful hybrid cloud

Monday, April 5, 2021

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

Alaska Airlines makes shopping easier with faster flow of new e-commerce features

A great online shopping experience begins with great software. That's why Alaska Airlines uses Microsoft Azure and Windows Server Containers to launch new e-commerce features faster. Travelers get new offers sooner, which translates to happier customers and increased revenues. By running its e-commerce engine in Azure in hybrid fashion, Alaska can scale more easily and ensure its sites run at the optimum point of performance and cost.

What is Microsoft Copilot for Azure

Gain new insights, discover more benefits of the cloud, and orchestrate across both cloud and edge with the new Microsoft Copilot for Azure....