Monday, May 3, 2021
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
Subscribe to:
Post Comments (Atom)
-
Up your storytelling with Microsoft Copilot and PowerPoint.
-
Being more productive starts with using the right tools. Knowing which prompts to use in Microsoft 365 Copilot is essential for maximizing e...
-
Your company's security posture includes everything you need to maintain a state of cyber readiness - from policy to tools to the traini...
No comments:
Post a Comment